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add ids (anchors) to faq

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forest 3 months ago
parent
commit
d3aeea9ec6
  1. 16
      capsulflask/templates/faq.html

16
capsulflask/templates/faq.html

@ -35,7 +35,7 @@ $ sudo su -
# OpenBSD
$ doas su -</pre>
</li>
<li>
<li id="reverse-dns">
Do you offer reverse DNS?
<p>We do, but right now it's a manual process. Shoot us an email and we'll get it done.</p>
</li>
@ -50,7 +50,7 @@ $ doas su -</pre>
<p>We associate an email address with every VM so that we can track payment and respond to support requests.</p>
<p>If you pay with a credit card, Stripe stores some additional details about you that we literally cannot delete.</p>
</li>
<li>
<li id="what-can-do-with-my-vm">
What can I do with my VM?
<p>Make it into a mailserver, a tor relay, a VPN host, whatever you'd like - we do have one small request, though.</p>
<p>Crypto mining on capsul is currently considered obnoxious behavior, because the hashrates on our CPUs is so low and because mining crypto consumes entire processor cores that could have otherwise been shared between many dozens of other users.</p>
@ -58,32 +58,32 @@ $ doas su -</pre>
<p>We will never snoop on your traffic or inspect what's going on inside of our customer virtual machines - we don't want to. We hope that you'll extend us a similar courtesy and try not to use too much of our shared CPU resources. Capsul is currently a shared (resource-wise) world, and we all must live in it together!</p>
<p>Also, mandatory: our systems exist within the USA, and as such those systems are bound by US law.</p>
</li>
<li>
<li id="recovery">
Can you recover my passwords/insert new keys?
<p>Can we? Technically yes. Will we? No, never. It would violate the trust that our users have in us.
We have no interest in touching client VMs after they're running.
We promise to keep your machines running smoothly.
If you lose access to your VM, that's on you.</p>
</li>
<li>
<li id="refunds">
Do you offer refunds?
<p>Not now, but email us and we can probably figure something out.</p>
</li>
<li>
<li id="physical-location">
Where do the VMs run? Is it on a machine that you guys own/control?
<p>Capsul runs on a server named Baikal which Cyberia built from scratch & mailed to a datacenter
in Georgia called CyberWurx. CyberWurx staff installed it for us in a rack space that
Cyberia pays for. </p>
</li>
<li>
<li id="support">
Do you offer support?
<p>Yep, see <a href="/support">our support page</a>.</p>
</li>
<li>
<li id="sla">
Do you have an SLA?
<p>No, but we normally respond pretty quickly.</p>
</li>
<li>
<li id="new-features">
Will you implement feature X?
<p>Maybe! Email <a href="mailto:ops@cyberia.club">ops@cyberia.club</a> and ask us about it.</p>
</li>

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